Frequently asked questions on our Verandas, Glass Rooms, Canopies, Carports and Awnings. Questions include, but are not limited to, ongoing maintenance, installation, guarantees & finance. These FAQ’s are added to on a continuous basis so please bookmark and re-visit often.
In most cases planning permission is not required for any of our products although there are some exceptions. If in doubt contact us and we will advise as appropriate.
Yes. We are authorised as an Introducer Appointed Representative of Phoenix Financial Consultants Ltd who are able to offer finance to our customers.
*Interest Free Finance 12 Months
*Interest bearing Finance with up to 120 repayments
Mandatory deposit required. Finance subject to status and offered by Phoenix Financial Consultants Ltd. Terms & conditions apply.
Subject to suitability and roofing material specified (Glass, Polycarbonate or Fabric) we have structures which are designed with as little as 3° and some with a maximum pitch, in extremis, of 45°. Generally, between 5° and 10° will be suitable for most projects.
For the pitch to mirror the adjacent building's roofline, the pitch on the veranda shown below was configured to 21°.
Roof panel options include Glass, Polycarbonate or Fully Waterproof Fabric (Genus retractable veranda). The most suitable material for your project would likely be determined by proposed use, preference and budget. On survey, we will bring samples and be happy to discuss the pro's and con's.
Because of their bespoke nature, we are able to supply most of the products we offer in any RAL colour to match your existing colour scheme, although in some cases, there may be an additional charge. Popular colours such as White or Anthracite tend to be standard colours and depending on the product you choose, additional standard colour options are available. It is something we would discuss with you on survey.
Yes, at the standard rate - currently 20%. There are some exceptions, such as if one of our systems were being installed onto a 'New Build' during the construction process, in which case it would be VAT exempt.
We very rarely surface mount our posts unless there are special circumstances to do so. We usually install posts in-ground at between 400mm to 600mm deep, dependant on the structure, and encase the posts with concrete to the same width as the depth. We remove paving slabs / decking as required and then 'make good' as shown below.
Done properly, with good quality Veranda, Glass Room or Carport it will undoubtedly enhance the value of your house as it will make it more desirable. More importantly, the additional pleasure you'll derive from being able to make more use of outside space, regardless of the weather, is priceless.
All our systems are bespoke and manufactured to your requirements and therefore a number of things are taken into account when estimating a date for installation: -
- The system ordered
- The complexity of the design
- Special installation requirements / equipment
This is something that will be discussed with you on survey but as a rough guide, in most instances, 6 to 8 weeks.
Measurements are metric and are shown in millimeters on our 'Request Quote' form. We class the length as the width of the canopy in relation to the building with the measurement from the building to the gutter section being the projection.
Our systems are designed to be virtually maintenance free apart from normal housekeeping. We recommend a warm soapy solution with a non-abrasive brush is used once every 6 months to keep your veranda looking new.