Case Study - Cachet Glass Veranda, Abingdon, Oxon

Product: Cachet Veranda
Size: 7815mm Width x 3000mm Narrowing to 2370mm Projection
Roof Panels: 8.8mm Laminated Safety Glass
Frame Colour: Textured Anthracite
Optional Extras: LED Spot Lights, Two Gable Ends, Sliding Glass Doors

Details to follow.

“An excellent job all round. The veranda is everything we expected.”
Mr. RM – Abingdon, Oxon

Survey Reply

Question: Overall, I am very satisfied with the way Diatostyle performed on our project.

Potential Answer: Strongly Agree, Somewhat Agree, Neither Agree or Disagree, Somewhat Disagree, Strongly Disagree

Response Selected: Strongly Agree

Question: Overall, I am very satisfied with the professionalism, information and advice given by the Diatostyle representative at our initial meeting.

Potential Answer: Strongly Agree, Somewhat Agree, Neither Agree or Disagree, Somewhat Disagree, Strongly Disagree

Response Selected: Strongly Agree

Question: Were you shown samples of the product you purchased?

Potential Answer: Yes or No

Response Selected: Yes

Question: The process from order to installation was fully explained.

Potential Answer: Strongly Agree, Somewhat Agree, Neither Agree or Disagree, Somewhat Disagree, Strongly Disagree

Response Selected: Strongly Agree

Question: I was kept informed at each stage of the process as appropriate.

Potential Answer: Strongly Agree, Somewhat Agree, Neither Agree or Disagree, Somewhat Disagree, Strongly Disagree

Response Selected: Strongly Agree

Question: The installation team were highly professional, knowledgeable and courteous.

Potential Answer: Strongly Agree, Somewhat Agree, Neither Agree or Disagree, Somewhat Disagree, Strongly Disagree

Response Selected: Strongly Agree

Question: Based on your experience, would you recommend us to friends & family?

Potential Answer: Yes or No

Response Selected: Yes

Question: What could Diatostyle do to improve their service and/or any other comments.

Additional Comments: Anthony was friendly and professional from his first visit through to the end of the build.
The installation team were highly competent and clearly committed to delivering a high quality product. A number of site specific issues arise during the build and they dealt with them effectively and without fuss.
If it hadn't been for the doors arriving late from Germany (I was kept informed throughout) it would have been a perfect process. Well done.

Need a quote for a similar project? Feel free to contact us with any questions or to arrange a free ‘No Obligation’ Survey and Quotation by telephone on 0800 975 0064 or alternatively use the ‘Quote Request’ link.